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Research & strategy2026

AI readiness

Seven domains an organisation needs in place to move AI from pilot to everyday use.

Seven readiness domainsDrawn from p. 25
  1. 01Leadership
  2. 02Data
  3. 03Tech
  4. 04Workforce
  5. 05Risk
  6. 06Procurement
  7. 07Monitoring

Findings

  1. 01

    Developing a model is easy; operationalizing it is hard.p. 13

  2. 02

    The appointment of a Chief AI Officer (CAIO) is the starting point, not the solution.p. 9

  3. 03

    The detailed anatomy provided in this report offers the blueprint for that transformation, turning strategic vision into operational reality.p. 24

AI governance

  1. From the report

    It validates the principle that automation should not remove human empathy or legal due process.p. 22

    When automation got it wrongDrawn from p. 22
    500,000citizens
    • Mathematically incorrect debt notices
    • The algorithm averaged annual income to infer fortnightly income
    • The system reversed the onus of proof

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